Shipping policy
Thank you for shopping with In1Key. Since we provide digital products and services, no physical items will be shipped to your address.
Please read our delivery policy carefully before making a purchase.
Digital Product Delivery
All products available on our website are delivered digitally.
After your payment is successfully completed, you will receive:
- Instant access to the purchased product, or
- A download link via email, or
- Account access instructions, depending on the product type
Most digital products are delivered within 5 minutes to 24 hours after payment confirmation.
Delivery Method
Digital products are delivered through one or more of the following methods:
- Email delivery
- Download link
- Customer dashboard/account access
- Secure cloud delivery
Please ensure that you provide a valid email address during checkout.
Delayed Delivery
In rare cases, delivery may be delayed due to:
- Payment verification
- Technical issues
- Incorrect email address provided by the customer
- High order volume
If you do not receive your digital product within 24 hours, please contact our support team.
No Physical Shipping
We do not ship physical products. Therefore:
- No shipping fees apply
- No physical tracking number will be provided
- No customs or import charges apply
Incorrect Email Address
Customers are responsible for entering the correct email address during checkout.
We are not responsible for failed deliveries caused by incorrect customer information.
Product Access Issues
If you experience problems accessing or downloading your digital product, please contact us and our support team will assist you as quickly as possible.
Contact Information
For delivery-related questions or support, please contact us:
Company Name: IN1KEY LTD
Company Number: 16877941
Store Name: in1key
Phone Number: (+44) 7782 263434
Support Email: support@in1key.com
Business Hours: Monday to Friday — 8:00 am to 6:00 pm
Business Address: 128 City Road, London, EC1V 2NX, United Kingdom