Privacy policy

Welcome to In1Key. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • IP address and browser information
  • Order history and customer support messages

We collect this information to process orders, provide customer support, and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and offers (only if you opt in)

3. Payment Security

All payments are processed through secure third-party payment providers. We do not store or have direct access to your complete payment details such as credit card numbers.

Our website uses industry-standard SSL encryption to protect your personal information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share limited information with trusted service providers such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Marketing and analytics services

These partners only receive the information necessary to perform their services.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze traffic and performance
  • Provide a better shopping experience

You can disable cookies through your browser settings at any time.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Company Name: IN1KEY LTD
Company Number: 16877941
Store Name: in1key
Phone Number: (+44) 7782 263434
Support Email: support@in1key.com
Business Hours: Monday to Friday — 8:00 am to 6:00 pm
Business Address: 128 City Road, London, EC1V 2NX, United Kingdom